Strategy and Resources Committee
Monday, 14th January, 2019 7.30 pm

Venue: Civic Offices, St Nicholas Way, Sutton SM1 1EA

Contact: Alexa Coates, Head of Committee and Management Support  Tel: 020 8770 4990 | Email:

No. Item

Fire Precautions pdf icon PDF 52 KB


Apologies for absence


Declarations of Interest


Minutes pdf icon PDF 77 KB

To approve as a correct record the minutes of the meeting held on 29 October 2018.


Any Items the Chair deems urgent


Customer Access Strategy pdf icon PDF 99 KB

The London Borough of Sutton and the Royal Borough of Kingston upon Thames are working together to improve the customer experience to improve outcomes, reduce costs and meet the growing expectations of our residents. The Customer Access Strategy includes our vision for customer access, how we will organise to deliver it, the capabilities we need to get there, and the benefits and risks of doing so.


Additional documents:


Digital Strategy pdf icon PDF 135 KB

An update to the Council's Digital Strategy.

Additional documents:


Proposal to apply for Employer with Heart Charter Mark in support of employees with premature babies pdf icon PDF 117 KB

This report sets out proposals to apply for the Employer with Heart Charter Mark for employers who support premature babies.  It proposes changes to Parental Leave provisions to support parents at this difficult time.



Portage Spin Out pdf icon PDF 124 KB

This paper explores the potential opportunities for Portage to spin out of the local authority. Content includes the business plan, financial plan, and options for new service delivery.

Additional documents:


Exclusion of the public and press

The following motion should be moved, seconded and approved if the committee wishes to exclude the press and public to deal with reports revealing exempt information:


“That the public be excluded from the meeting for the following items of business on the grounds that they involve the likely disclosure of exempt information as defined in paragraph 3 Schedule 12A of the Local Government Act 1972.”